Privacy Policy

Last updated: 29 July 2026

EduClickLab ("we", "us") provides a suite of school administration tools — including attendance registers, house points, infringement logs, term calendars, assessment schedules, duty rosters and related features — used by schools, their staff and their students ("the Service"). This policy explains what information the Service processes, why, and the choices available to you. It applies to the EduClickLab website and the EduClickLab Android app, which provides access to the same Service.

Who controls your information

EduClickLab is used under the authority of each participating school. The school decides which staff and students have accounts and which tools are enabled. EduClickLab processes this information on behalf of the school in order to provide the Service. For questions about how your school uses the Service, contact your school; for questions about this policy or our processing, contact us at [email protected].

Information we process

• Account information — name, email address, school, role (e.g. teacher, admin, student) and, for students, grade and house assignment. Accounts are created and managed by the school.
• School records entered by staff — attendance records, house point awards, infringement logs, assessment schedules, extracurricular sign-ups and attendance, duty rosters, substitution and invigilation schedules, and reading progress logs.
• Authentication data — credentials are handled by Firebase Authentication; we never see or store plain-text passwords.
• Push notification tokens — if you enable notifications, a device token is stored so the Service can send you relevant alerts (e.g. a duty reminder or a substitution notice).

What we do not do

• We do not show advertising.
• We do not sell personal information to anyone.
• We do not use personal information for profiling or marketing.
• We do not collect precise location, contacts, photos or other device data.

How information is stored and secured

The Service is built on Google Firebase (Authentication, Realtime Database and Cloud Messaging). Data is encrypted in transit, and access is restricted by server-side security rules: users can only read data belonging to their own school, students can only see their own records, and sensitive records (points, infringements, attendance) can only be written through validated server-side functions. Firebase's own privacy commitments are described at firebase.google.com/support/privacy.

Children's privacy

Student accounts exist only because a school has created them, and students can only access the Service through those school-managed accounts. We process students' information solely to provide the Service to the school and never for advertising or profiling. Parents and guardians who wish to review, correct or delete a student's information should contact the school, or email us directly.

Retention and deletion

Information is retained for as long as the school uses the Service. When a school or user leaves the Service, associated data is deleted on request. To request access to, correction of, or deletion of your information (including full account deletion), visit our account deletion page or email [email protected] from the address linked to the account, or ask your school to submit the request. We action deletion requests within 30 days. The account deletion page explains exactly what is deleted and what the school may retain as part of its own records.

Your rights

In line with the Protection of Personal Information Act (POPIA) and similar laws, you may request access to the personal information we hold about you, ask for corrections, object to processing, or request deletion. Use the contact details above; we may need to verify your identity (or the school's authority) before acting on a request.

Changes to this policy

If we make material changes to this policy we will update this page and revise the "Last updated" date above. Continued use of the Service after a change means the updated policy applies.

Contact

EduClickLab · [email protected]